Witmer
Associates, Inc. is the company behind TheFireStore.com. Witmer Associates
is a family owned and operated company that has been serving the fire
equipment and supply industry since 1996. Today the company headquarters,
including a large showroom and national distribution center is located
in Coatesville, Pennsylvania – about an hour northwest of Philadelphia.
The company’s
initial entry into the fire equipment and supply industry came through
Gearmasters – a line of specialized fire station turnout gear
racks and lockers which Witmer Associates designed and manufactured.
With a growing sense of the needs of the fire fighting community, the
company launched HelmetPartsSource.com to supply replacement parts for
Cairns, Bullard, Morning Pride and Phenix firefighting helmets. New
products were being added to the web site on a weekly basis.
As Witmer Associates
expanded their product offerings beyond helmet parts a change in the
website name became necessary – in 1997 TheFireStore.com was born.
Today TheFireStore.com represents many of the industry’s largest
and most recognized manufacturers.
Customer
Service is the highest priority for Witmer Associates. As a result of
keeping the customer at the top of our priority list, ordering and distribution
improvements are continually taking place. Past improvements included
a fresh look to the website, an integrated sale and accounting system
as well as the implementation of a sophisticated barcode/scanner system
that increases the accuracy and processing time for each order.
In January of 2001
Witmer Associates moved from an office building in Guthriesville, PA
to a 5,000 square foot retail location in Downingtown, PA.
In January of 2003
Witmer Associates introduced a new and improved TheFireStore.com. The
new website provided much easier navigation and integration with the
accounting system used by the company. With this integration, new products
can be added rapidly, allowing customers to order the newest products
faster than ever.
In March of 2004
Witmer Associates established an Outside Sales & Service Department
that serves the tri-state area of Delaware, New Jersey and Pennsylvania.
Within a six county region of Southeastern PA this department sells
and services MSA SCBAs, Thermal Imaging Cameras, Gas Detection Meters
and much more.
In
May of 2004 Witmer Associates introduced OfficerStore.com – a
website focusing on the needs of the law enforcement community. This
website, like TheFireStore.com, is growing rapidly with new products
being added daily.
In October of 2005
Witmer Associates moved its operation 6 miles west - from Downingtown,
PA to a new 35,000 square foot facility in Coatesville, PA.
With increased efficiencies,
additional warehousing capabilities and an ever expanding product line,
TheFireStore.com is positioned to remain a leader in the fire equipment
and supply industry. Thank you for your support and we look forward
to a long and mutually rewarding relationship as we continue to equip
you with the best equipment the industry has to offer.