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Shipping Costs and Terms
USA

Standard Delivery
 
In stock items typically ship out of our warehouse within 1-3 business days. Custom items may take 3 to 6 weeks. Some items may ship directly to you from our vendor partners. Shipping estimates do not include transit time.
 
Everyone here at TheFireStore.com wants to ensure that your products arrive on time and in good shape. UPS Ground and Fed Ex Ground delivery is used for most orders. This requires a physical street address, not a PO Box.
 
Most packages are sent using a tracking or delivery confirmation method. Smaller packages may be sent via US Mail.
 


Expedited Delivery (please read the following carefully)
If you require your package sooner than standard delivery, TheFireStore offers expedited delivery options. Expedited orders of in-stock items received prior to 1:00pm ET are prioritized and will be shipped out the same day.  Expedited orders received after 1:00pm ET will be shipped out the following business day. 
Our Expedited Delivery service offers the following commitment levels:
  • Three Day Delivery
  • Two Day Delivery
  • Next Day Delivery
We cannot offer expedited delivery on out-of-stock or drop ship items.  Business days are Monday – Friday.
 
Next Day Saturday delivery is $24.99 extra. Please contact customer service if you need this service and if this is available in your area.
 


Shipping Restrictions
 
Here at
TheFireStore.com we strive to maintain a large inventory to ensure quick delivery; however, you can expect an extended delivery date if merchandise ships directly from the manufacturer, if personalization is requested, or if a product is on backorder from the manufacturer. We will do our best to quickly notify you of any shipping delays.
 
The chart below depicts normal shipping costs for domestic United States orders:
 
 

Shipping and Handling Charges Within the Contiguous United States.
Price Range Ground 3 Day 2nd Day Air Next Day
Air Saver (PM)
Next Day Air
Up to $25
6.99
20.98
30.98
32.98
35.98
$25.01 to $50
8.99
22.98
32.98
34.98
37.98
$50.01 to $75
9.99
23.98
33.98
35.98
38.98
$75.01 to $100
10.99
24.98
34.98
36.98
39.98
$100.01 to $150
12.99
26.98
36.98
38.98
41.98
$150.01 to $200
14.99
28.98
38.98
40.98
43.98
$200.01 to $250
16.99
30.98
40.98
42.98
45.98
$250.01 to $300
18.99
32.98
42.98
44.98
47.98
$300.01 to $350
20.99
34.98
44.98
46.98
49.98
$350.01 to $400
22.99
36.98
46.98
48.98
51.98
$400.01 to $500
24.99
38.98
48.98
50.98
53.98
$500.01 to $750
27.99
41.98
51.98
53.98
56.98
$750.01 to $1000
29.99
43.98
53.98
55.98
58.98
$1000.01 and over
3%
7%
9%
12%
14%


Shipping and Handling Charges Within Alaska, Hawaii and Puerto Rico
Price Range Ground 3 Day 2nd Day Air Next Day Air
Saver (PM)
Next Day Air
Up to $25
17.99
45.97
55.97
57.97
60.97
$25.01 to $50
19.99
47.97
57.97
59.97
62.97
$50.01 to $75
21.99
48.97
58.97
60.97
63.97
$75.01 to $100
23.99
49.97
59.97
61.97
64.97
$100.01 to $150
27.99
51.97
61.97
63.97
66.97
$150.01 to $200
29.99
53.97
63.97
65.97
68.97
$200.01 to $250
32.99
55.97
65.97
67.97
70.97
$250.01 to $300
35.99
57.97
67.97
69.97
72.97
$300.01 to $350
37.99
59.97
69.97
71.97
74.97
$350.01 to $400
39.99
61.97
71.97
73.97
76.97
$400.01 to $500
43.99
63.97
73.97
75.97
78.97
$500.01 to $750
46.99
66.97
76.97
78.97
81.97
$750.01 to $1000
49.99
68.97
78.97
80.97
83.97
$1000.01 and over
5% + $24.99
7% + $24.99
9% + $24.99
12% + $24.99
14% + $24.99


Shipping and Handling Charges Within Canada
Price Range Ground
Up to $25
17.99
$25.01 to $50
19.99
$50.01 to $75
21.99
$75.01 to $100
23.99
$100.01 to $150
27.99
$150.01 to $200
29.99
$200.01 to $250
32.99
$250.01 to $300
35.99
$300.01 to $350
37.99
$350.01 to $400
39.99
$400.01 to $500
43.99
$500.01 to $750
46.99
$750.01 to $1000
49.99
$1000.01 and over
5%



INTERNATIONAL

International:

TheFireStore.com has partnered with Bongo International for the delivery of products outside of the United States. To place orders online, simply add products to your cart and then hit the International Checkout button on the Cart Page. You’ll be transferred to their website to complete the transaction. To place international orders over the phone, please call Bongo International using a phone number located here: Bongo International.

Please Note:

All international customers are responsible for duties or additional shipping charges for online purchases, regardless of where products are shipped from.


Overseas Military Bases:

Contact one our Government Sales Reps for the best method of delivery for your activity. Express shipping is not available for Overseas Military Bases.

BBB

WITMER PUBLIC SAFETY GROUP, INC
104 Independence Way, Coatesville, PA 19320
Phone: 800.852.6088  Fax: 888.335.9800  sales@TheFireStore.com
© Witmer Public Safety Group, Inc.  2014 All Rights Reserved. 
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