I want to let you know how THRILLED and impressed I am by the badge that I custom ordered and received from your company. Over thirty years ago; a very close friend of mine bought me a badge to wear on my Wheaton Vol Rescue Squad Uniform. I carried the badge with me everywhere and when I moved three thousand miles away; you can bet I brought it too. To make the long story short; one day some unknown person broke into my vehicle and stole my badge along with other items. I was devastated and for the next many many years I went without the badge, (a warm remembrance) until I came to your website and found just what I was looking for! It was very simple to order although I had lots of variations to add to the badge; the site just walked me right through it. In short time I received my new badge and I could only be happier if it was the original! It is perfect, the quality of workmanship is SUPERIOR. I am very impressed and so is everyone who "just happens" to see it when I carry it in my purse and proudly display it when appropriate. I just wanted to say THANKS to everyone involved; from the order-processor to the craftsperson who put it all together to the person who packed it carefully and made sure it came to the right address. GOOD JOB. Thanks very much, I hope to enjoy this and pass it on to my Grandchildren when the time is right! Keep up the good work, you never know how happy you are making someone filling the orders!

Sincerely,

Nance Blair Stultz, R.N.; Paramedic
Former Member; Wheaton Volunteer Rescue Squad
Wheaton, Maryland currently in Washington State

Hello,
I just wanted to tell you guys what wonderful service I got. I recall ordering a gift for one of my firefighting friends for Christmas on the 15th, and I received the package immediately the next day. Thank you for such quick delivery during the most hectic part of the year. I appreciate the hard work you put into these services, I and look forward to working with you again.

Thank you very much!
Sincerely,

Karen

JIM:

Just a follow up note to tell you how thrilled I am with the Houston helmet we bought through your website. The helmet arrived last week. The shield arrived today. AWESOME!! Your design a shield website is incredible. My son will be thrilled for Christmas. Thank you for all your help. Happy Holidays.

Eric Felack

This is my first order from The Firestore and I am impressed. Placed my order at 10:15 AM on Tuesday 12/14 and it was delivered at 1:00 on Friday 12/17. This is what I call service.

Chris Jordan

I would like to thank you for the outstanding fast and accurate delivery. I ordered a morning pride big ben 2 helmet with a shield and received it within a week both items. IT IS AN AWSOME HELMET. I just can't wait to arrive to my fire station and show all my buddies the helmet. THE FIRE STORE is the place for firefighters to order. I will recommend my buddies at the station that if they need a place to shop for equipment that THE FIRE STORE is the place to order .

Thank you again.

ERNESTO FELICIANO
FIREFIGHTER
PUERTO RICO FIRE DEPT

Just wanted to Thank You for expediting my shipment when I only requested ground. I was quite surprised to see it arrive via Priority Mail. That was so thoughtful of your company. I'm sure it was on behalf of all the servicemen in Iraq. THANK YOU SO MUCH AND MAY GOD CONTINUE TO BLESS YOUR COMPANY.

Mary Helle 

Thank you.

Ben Ladouceur, FF

I have purchased many times from your Company. As well many of the firefighters that I work with. Your site consistently has the best prices and fastest service. Your Company does a great job of keeping the latest hot items in stock and we haven't been disappointed!
Thanks again,

Jeff Bolduc

Wow!!!! Less than one week to receive a custom leather shield for my helmet! That's incredible!! "shields of valor" not only to be of great quality but exactly as I ordered it! Fire Store gets my business hands down!

Thanks,

Capt. Trey Smith
Charlotte Fire Department, NC

To the Men and Ladies at The Fire Store,

I just wanted to take a second to let you all know how great my experience with you was. I recently ordered a Ben-2 plus with a shield of valor and the helmet arrived at my door three days later long before it was expected. The shield came a little later but once again, long before I expected. When I opened the boxes, it was like Christmas! The helmet and the shield looked better than I ever imagined they would. Being as satisfied as I was, a friend of mine and I decided to order Wack-Packs for our newly purchased helmets. Yea they only took two days to arrive!! You should all be commended for your professionalism and care and I will recommend you to all of my fellow brothers and sisters. I look forward to doing business with you all again.

Sincerely, A very satisfied customer,

Rob
OVFD
Connecticut

Everything came in very quickly, their representatives on the phone and the on-line chat provided excellent customer service, and the quality is superb!!! I look forward to future purchases with them.

Scott
Ridgeway Vol. Fire Company

To TheFireStore.com,

I would like to say thank you for all of your help. I used the online chat and talked to Angie, and I just want to say thank you she was very helpful, answered every question and went above what most people do to help a customer. I was really surprised and happy that she called the factory just to get a time frame when something would possibly come in. Very helpful. And having different shipping options is really helpful, especially for me, I tend to have a lot of problems with UPS where I live, so having at least Fed EX is much better for me. But overall again the sales department just has excellent service, and the prices are amazingly lower for most things compared to other vendors.

A Satisfied Customer

Dear Sirs:

I recently ordered a flashlight and custom helmet shield. The light arrived in four days (amazing!) and the invoice stated that I could expect the helmet shield within five weeks. That it understandable as it is a custom order. I was shocked when it arrived two days later. It's quality and detail was more than I had hoped. I had been disappointed with other shields that had been issued in the past (that is why I was ordering my own) but this one was something else. My wife and kids thought it was cool and the guys at work (a bunch of nit-pickers) even thought the quality was superb. After 23 years in the fire service, I was actually excited about showing off this shield. I will be ordering two more for my other helmets soon.

Satisfied Customer,

Larry Lee
Alexandria (VA) Fire Department
Occoquan Woodbridge Lorton Volunteer Fire Department

I wanted to write and let you know how much I appreciate your product. Last night a terrible storm came through our county. I was so pleased with the light that my Heads up Lite # 2610 (Pelican product) reflected while I walked through the house with the head band and flashlight around my head. It was very comfortable to wear and it also made the time go by quickly. I was able to relax and read while I waited for the electric to restore to my home.

Thank you Fire Store for supplying such a reliable product. I gave my friends the same flashlight for Christmas and they were also grateful for the light it provided.

A very happy customer.

To all that assisted with getting my order processed and shipped I wanted to thank you very much.

The fire fighter outfit arrived before the holiday. It was a big success for my 2 ½ year old niece along with all the adults. She recognized it was a fire fighter outfit before she even got it out of the bag. The hat immediately went on backwards and the coat buckled up all with a big smile on her face!!! Everyone was very impressed with the authenticity of the outfit and the heavy duty buckles.

Thank you again for taking the extra effort and providing quality customer service!!!

Vicky Church

This is about the sixth order I have placed with The Firestore, and once again your service has gone above and beyond the call of duty. The quality and the service I have gotten from all who work there is what is going to keep me coming back again and again. Thanks so much.

Trey Crowley,
Pleasant Hill Volunteer Fire Department, Georgia

I would like to say "Thank You" for the services and products you and your company provide. I was in need of a Custom Leather radio case, and after an extensive Internet search, you were among a very few companies to have them. The difference with the Fire Store compared to the others..... The item was in stock, and the price was more than competitive. From the individual who took my Internet order and processed it, to the individual who packaged and shipped my order I would like to extend a personal "Thank you". The products you offer for sale can be seen on just about any Fire Ground or EMS call anywhere in this country, proving one thing, The Fire Store and it's employee's offer not only quality products at affordable prices, but do this with a very professional and personable attitude.
In closing Mr. Witmer, thank you and your employees for all that you do for all the Fire / EMS / Law Enforcement Agencies worldwide.

Respectfully,
Scott A. Clifford
Lieutenant
Station 79
EPFD

I would like to say Thank you for the quick delivery of my shield.I did not expect to have it in a week and a half but I did.I figured I would of had to wait like it said on the web site.The shield was made to the exact specifications and was better than what it was on the build a shield page.You guys know how to treat your customers right and you can expect to receive another order from me.

Jason Wayne
Lieutenant,Sistersville Fire Department

Jorge I Jimenez